Thank you to everyone participating in our new trash program.

Most initial issues have been resolved. Please note that we are a Neighborhood Association, not an HOA. Because Waste Management (WM) does not have a separate category for Neighborhood Associations, their customer service representatives may not be aware of our unique setup. Following the merger of HBS and Waste Management, WM honored our contract and automatically included over 200 current Meadowood households in the program. While participation remains optional, the Neighborhood Association will receive rebates once we reach 500 enrolled households.

As a reminder, the program details are as follows:

  – Monthly Charge: $20.98
  – Included Service: One 95-gallon trash bin, one 95-gallon recycle bin (picked up every other week), and up to 3 additional bags of debris per week.

For any service-related questions or requests, individual residents can contact WM Customer Service directly at (888) 496-8824 (no code needed). They can assist you with:

  – Trash or recycling misses
  – New service starts for new homes
  – Equipment and cart requests, swaps, or replacements
  – Bulky item removal
  – Damage claims or spills
  – Recycle calendar requests
  – Billing issues and customer service escalations
  – Commercial dumpsters linked to accounts
  – House count audits

Thank you again for all who are participating.